What exactly is the Hopper App, and how can it help you cut costs on your next trip? Whether you’re traveling for business or leisure, Hopper stands out as an essential service for booking flights, planning vacations, and managing itinerary changes across all major airlines.
This comprehensive Hopper App review covers everything from customer service quality to the platform’s price prediction methodology—helping you save money while enjoying a more streamlined travel experience.
Let’s dive in!
What is the Hopper App?
Everyone wants the best deals on flights, hotels, and car rentals, right?
While numerous strategies exist for securing cheaper airfare—from strategic weekday bookings and round-trip purchases to travel rewards credit cards—many come loaded with complications.
Many of these supposed money-saving methods carry hidden fees and complex fine print that create unnecessary hassles. Hopper takes a different approach entirely.
Launched in 2009, this innovative app focuses on predicting optimal booking times to secure the most affordable airfare for any given journey. Simply enter your travel details—destinations, dates, and preferences—and receive data-driven insights about the best booking windows.
Hopper leverages advanced proprietary algorithms and artificial intelligence to deliver highly accurate price predictions, achieving up to 95% accuracy for forecasts extending a full year ahead!
The platform integrates with most major US carriers, including United Airlines, Spirit Airlines, Hawaiian Airlines, Delta Air Lines, American Airlines, and Alaska Airlines. International partnerships extend to Air Canada, Air France, Air Transat, British Airways, Lufthansa, KLM, and numerous others.
Flight booking happens directly through the app’s secure payment system. You can store credit card information and booking preferences for convenience, plus enable push notifications to receive real-time price change alerts.
How to Use the Hopper Mobile App
Getting started requires downloading the app first. Both iOS and Android users can find Hopper on the App Store or Play Store respectively.
Simply search for “Hopper” and tap “Install.” The app is completely free, so there’s no upfront cost to get it on your device.
After creating your account and logging in, flight searches become straightforward. Select departure and arrival airports, specify traveler count, and choose your destination. The interface displays a color-coded calendar showing fare prices, with green indicating the most budget-friendly options.
Browse through available dates and flights while viewing current lowest prices alongside recommendations about whether to book immediately or wait for better deals.
Hopper’s capabilities extend beyond accurate booking time predictions. The platform also provides refund options for cancellations, checked bag selections, and additional travel services.
Beyond air travel, Hopper excels at securing competitive deals on hotel accommodations, car rentals, and other travel essentials, making it one of the most comprehensive booking platforms available.
Does Hopper Charge a Fee?
Using Hopper is completely free. However, several features can amplify your savings when booking through the app.
Credit card bookings unlock additional benefits through Hopper’s Chase Ultimate Rewards partnership, delivering enhanced pricing. Accumulated Chase Ultimate Rewards points from previous trips can cover flight costs, while new bookings earn additional reward points.
Beyond flights, you can earn extra savings on Lyft rides, qualifying dining experiences, grocery purchases, and more. The platform includes travel insurance, car rental protection, and purchase protection options.
While the core Hopper app remains free, optional add-ons include a $5 tip per purchase or coverage plans that provide partial refunds if trip cancellation becomes necessary.
Hopper App Customer Service
Contacting Hopper support is generally manageable, though some users report occasional difficulties reaching the team. Multiple contact methods are available, including phone support and live chat options.
For Price Freeze feature inquiries, dedicated support channels provide specialized assistance for those specific questions.
Hopper App Reviews
Examining diverse Hopper app reviews—both positive and critical—provides the clearest picture of whether this platform suits your needs.
Standout Hopper features include global accessibility and insider trip insights that inform smarter purchasing decisions. The platform analyzes extensive flight data to deliver personalized predictions, streamlining the search for optimal rates.
Nevertheless, multiple reviews highlight customer service concerns as a notable drawback.
One Sitejabber reviewer writes: “Never again taking advice from a friend who recommended this darn awful bunny hopping bs! I had entered all my information, scheduled my flight, and hit enter. Seconds later, I was informed with an apology, “Sorry something went wrong, please try again,” which I did, but the problem happened again. I checked with my bank, and found out I was charged. I tried to contact Hopper’s customer service but kept directing me to their website with a list of what answers to whatever questions or problems one has.”
Another writes: “I booked a flight from New Orleans to Hartford July 7th. After I booked the flight, I had a total of 7 hrs of layover in Florida, and you don’t see your itinerary until after you’ve booked it, I paid 65 twice for a price freeze. All this within 20 minutes, $65 x2 + 257 for flight, and I canceled and booked directly with airlines July 7th. I have not received my refund, and their answer is we will get back in 24 hrs. Hopper is a scam!”
Conversely, thousands of positive reviews deserve equal attention. Sitejabber shows the majority of feedback is favorable, with over half rating three stars or higher. Satisfied reviewers share comments like: “I’ve been looking at flight tickets recently because I’m planning some travels for the next few months. I heard about hoppers somewhere on the internet (i forgot) but decided to give it a try. It turns out, this is now my favorite BOOKING FLIGHTS APP”
…as well as: “First time using, excited that we were able to quickly get signed up and make flights for 5 of us for a future family vacation. Total of 13 of us are going after all of the world settles down. Can’t wait! Thanks Hopper!”
The takeaway? Read extensively across Hopper reviews while maintaining perspective—and consider testing this platform yourself.
Should You Use Hopper Over Other Travel Sites?
When choosing your preferred flight booking platform, Hopper isn’t your only option. Several competing apps and websites deserve consideration as well.
Hopper vs. Trivago
Similar to Hopper, Trivago operates as a metasearch engine offering calendar views of expensive versus budget-friendly booking days. However, featured prices don’t always represent the lowest available rates, requiring careful attention to secure optimal deals.
Additionally, Trivago lacks the rewards program available through Hopper’s Chase partnership, and advertised best prices frequently become unavailable by the time you attempt booking.
Hopper vs. Hotwire
Hotwire maintains its position as a long-established, trusted platform for many travelers booking flights.
For hotel bookings specifically, Hotwire often provides superior options. While Hopper handles hotels, Hotwire’s more extensive network can yield better savings opportunities. Hotwire also offers vacation package bundles—a feature unavailable through Hopper.
Hopper vs. Google Flights
Google Flights displays comprehensive flight availability but functions purely as a search tool—actual bookings happen elsewhere. This approach often conceals fees and conditions that become apparent later.
Furthermore, Google doesn’t consistently showcase optimal rates, and users can’t set up price alerts for preferred flights. Hopper clearly wins this comparison!
Hopper vs. Expedia
Expedia represents another established travel booking platform with significant longevity. A key advantage lies in Expedia’s proprietary rewards program. While this program offers limited flight benefits, making Hopper the stronger choice for air travel, hotel bookings through Expedia can provide excellent earning rates.
Is the Hopper App Trustworthy?
Operating since 2009, the Hopper app has established credibility despite mixed user reviews. Multiple compelling reasons support considering this booking service.
Beyond securing flights at competitive rates, you can configure push notifications ensuring access to optimal pricing opportunities. Why not give it a try today?
Hopper App Review Ratings
- Ease of Use: 4
- Cost: 5
- Safety: 5
- Customer Service: 2
