Crowdtap Review – Is This Survey Site Legit?

Online survey sites have been around almost since the beginning of the internet. Whether they allow you to earn cash or gift cards, providing your opinions on this type of website can be a great way to quickly earn some extra money for a few minutes of your time.

With so many survey sites to choose from, you might be wondering where to best spend your efforts. One option out there is a website known as Crowdtap. Although not that many people have heard of it before, Crowdtap could be a very worthwhile alternative to other survey sites such as Swagbucks that have gained popularity but also many complaints.

Let’s take a quick look at what makes this survey site so special so you can decide if it’s truly worth your time in this Crowdtap review!

Crowdtap - Online survey

What is Crowdtap?

Crowdtap is an online community created in 2009. It is designed to connect people and brands while providing them both a way to benefit from the collection of consumer intelligence data.

Crowdtap surveys allow individuals a way to provide important feedback to companies while also earning rewards. There are a number of benefits offered to consumers including the ability to redeem their points for gift cards, membership programs, or charitable donations. Crowdtap offers a variety of ways to receive compensation and product samples in your spare time.

Crowdtap online surveys site

Meanwhile, consumer brands such as General Mills, P&G, Verizon, and Walmart partner with Crowdtap to receive this anonymous aggregated feedback and apply it when making business decisions. This consumer insights platform is known as Suzy and promises businesses real-time feedback from their target audience through the responses gathered through Crowdtap. Companies benefit from learning more details about consumer patterns and behavior.

Crowdtap is currently located in New York City and brings in several million dollars in revenue each year.

Is Crowdtap Legit?

As a popular consumer survey website, Crowdtap is 100% legal, legitimate, and not a scam. The site claims to have had more than 1 million registered users since its inception.

While the site has its share of complaints, it has an average score of 3.1 on Trustpilot and most users are satisfied with their experience.

The company has verified their information on Trustpilot, paid for premium features, and even responds to negative reviews on the site. They also reply to negative reviews on Sitejabber and attempt to resolve all customer complaints and inquiries in a satisfactory manner.

All of these are good signs of business transparency and make Crowdtap a trustworthy site.

How does Crowdtap work?

Creating an account on Crowdtap allows you to earn points and redeem rewards by taking short surveys online. Since companies have the ability to screen for their target audience, you will be shown a variety of surveys that are relevant to your personal demographic information. Most Crowdtap surveys are quick, fun, and easy. Best of all, creating your Crowdtap account is always 100% free.

Crowdtap - earn points and reward

A mixture of multiple choice questions, fill-in-the-blank questions, and survey questions will be used to gather your opinions on everything from hair care products to vitamins. You will be asked a variety of questions including your purchase preferences, spending habits, lifestyle choices, and shopping preferences. At times, you may be asked to complete a short task such as watching a video commercial or viewing a digital advertisement.

So how many points do you need before you can redeem them for rewards? Each completed survey results in an accumulation of points in your account which you can then redeem for gift cards from brands like Starbucks, Ulta, Amazon, and Sephora. Every 1,000 points translates to $5 in gift cards. Points can even be used for popular subscriptions like Hulu, Spotify, and Sling TV. Gift cards can be sent via email or to your physical address for use.

In addition to taking surveys, Crowdtap users can also receive free samples to review if they choose to provide their home address. At times, the company provides larger product testing surveys that can earn you upwards of $35 if you qualify and are chosen to proceed.

While you won’t earn enough money to quit your day job, users can expect to earn between $5-20 a month if they qualify for and complete enough surveys and complete extra missions such as reviewing sample products and participating in online discussions.

It is very important to read all survey questions thoroughly and answer them honestly, since companies use this feedback to make important brand decisions. The site will periodically include attention check questions throughout the survey to ensure that you are paying attention, answering legitimately, and not a bot. Honest engagement is highly enforced with Crowdtap, and the built-in security system will disable accounts if users answer questions wrongly or too quickly.

Getting Started on Crowdtap

To join Crowdtap, simply click on the sign up button on the Crowdtap home page and create an account using either your email address or your Facebook profile. You will then create a simple profile by filling out basic information about yourself such as your name, location, gender, and birthdate. The site will then verify your phone number by sending a confirmation code via text message that you must enter on the next page of the profile creation process.

How do I get started on Crowdtap

Crowdtap currently features a quick and easy 10 question survey to go over the rules and help you understand how the platform works.

To start earning rewards, simply answer your first survey to begin accumulating points!

Once you have verified your account, you can then redeem those points for gift cards. Verifying your account is one easy step in which you simply have to confirm that you are not a bot.

In addition, if you complete your entire profile, you will gain access to more survey opportunities. This optional step takes less than 5 minutes and includes giving more detailed demographic information such as your ethnicity, level of education, job status, and age of any children living at home.

You never have to provide any personal information that you are not comfortable with, and each question is optional. However, the more fields you fill out, the more survey opportunities you will receive on the Crowdtap platform.

There is also an referral program on the site that rewards you for referring friends to join Crowdtap. You can earn 100 points per referral once they sign up and claim their first reward. Your referral will also receive 100 points just by signing up. It definitely pays to spread the word!

How old do you have to be to use Crowdtap?

According to the Crowdtap Terms of Service, users must be at least 13 years of age in order to create their own account and participate in the surveys.

In addition, the website states that, “If you are at least 13 years of age but under the age of majority in your state of residence (18, except in Alabama and Nebraska where it is 19, and in Mississippi where it is 21), you must have permission from your parent or legal guardian to join the Program.”

Brands wishing to gain insights on consumer products targeted at customers between the ages of 0-12 must rely on surveying the parents or guardians about their child’s preferences and household habits.

Crowdtap does allow multiple accounts per household as long as they are for different individuals and there is no sharing of accounts or points.

How does Crowdtap compare to other survey sites?

There is a plethora of survey sites out there who let you earn rewards by taking online surveys. There’s Swagbucks, Valued Opinions, Zap Surveys, and the list goes on. So, how does Crowdtap compare?

Most survey sites feature long and tedious surveys and take a long time to accumulate a sufficient amount of points to cash out.

In contrast, Crowdtap surveys are fun and easy to complete, and most surveys take less than 5 minutes. The site features an innovative platform that makes survey taking dynamic and simple.

Best of all, it doesn’t take long to earn enough points to cash out. In fact, most users are able to earn enough points for a $5 or $10 gift card within the first day of signing up! This makes Crowdtap one of the best sites out there for earning the most money.

User reviews online of Crowdtap are mostly positive and include comments such as, “Crowdtap is the only survey site I’ve stuck with in the long run” and “it’s one of the most fun and productive online communities I’ve joined.”

earn rewards by taking online surveys

One other positive feature of Crowdtap that sets it apart from the pack is the ability to receive full-size sample products to review. Most survey sites do not offer any sort of feature to test products, and it is yet another perk of having an account with Crowdtap.

A common complaint of other survey websites is that users will spend several minutes answering survey questions only to be told that they do not qualify and then find out that they will not receive any points. With Crowdtap, most surveys are no longer than 5-10 questions, and you will not be disqualified without receiving your points. This is a huge plus for using Crowdtap over any other survey platform.

Another advantage of using Crowdtap over other review sites is the ability to cash out your points for a variety of gift cards. Many other websites do not give you any options as to how to use your reward points. With Crowdtap, you can choose from the brands and popular stores that you like, giving you greater control over how your points are redeemed. While you cannot receive cash payments on Crowdtap, gift cards remain a very beneficial way of rewarding members.

In general, Crowdtap is more user-friendly than other platforms and offers a quicker path to earning rewards. If you have not used Crowdtap before and are wary to give yet another survey site a chance, you should certainly create an account and give it a try! You will be pleasantly surprised how quickly you can get free stuff and your first gift card.

Crowdtap Customer Support

If you need assistance with your account or have a survey-related question, there are a variety of ways you can contact Crowdtap and get your support request answered.

For starters, Crowdtap has a comprehensive support feature on their website that can be accessed by clicking here. Many frequently asked questions can likely be answered here.

Crowdtap - Contact

In addition, the site has a chat bar that allows you to speak with an “answer bot” or be connected to a human support specialist. Crowdtap can also be found on social media including Facebook, Twitter, and Instagram. As with most major brands, the support team is active on Crowdtap’s Facebook account  and Instagram account.

While Crowdtap cannot currently be reached by telephone, the support team can also be reached by email 24 hours a day. Their customer service email address is

Final Verdict: Crowdtap Review

Crowdtap is a fun, dynamic, and innovative way to earn rewards and redeem points for gift cards while providing valuable feedback to notable consumer brands. The site has been trusted by over 1 million users since 2009 and Crowdtap partners with major companies and household names like Walmart, General Mills, and Sony. The majority of users agree that Crowdtap is a worthwhile way to spend their time completing surveys and collecting free sample products.

Overall Rating: 4.7 out of 5

Kevin Martin

Kevin is an ambitious entrepreneur that is obsessed with all things related to finance. From a young age, Kevin has always been involved with side hustles ranging from online selling to freelance work. Over the years, Kevin graduated from side hustles and started launching multiple online and offline businesses. Kevin is a serial entrepreneur who loves starting new businesses and exploring all things related to business and finance. He is constantly looking for new ways to save money, invest money, and create income streams.